2022
Environmental, Social and Governance Report
Transforming for the Future
CSX issues an annual Corporate Responsibility Report to outline our approach, provide an update on the economic, workforce, environmental and social impacts over the last year and track progress against goals. We believe sustainability and responsibility benefit all of our stakeholders.
Through ONE CSX, we are on a journey to create a unified culture that values everyone’s contributions while instilling a sense of pride, equality and belonging. It is a culture where all employees feel empowered to speak up and contribute to our broader business objectives.
ESG at CSX Creating Value Together
Our commitment to environmental stewardship, social responsibility and governance best practices are critical to our mission to be a leading supplier of rail-based freight transportation in North America—one that meets customers’ needs, creates value for our shareholders and provides a safe and rewarding work environment for our employees.
Our ESG Priorities
We measure our progress against a set of key performance indicators within our ESG focus areas and work to achieve year-over-year progress through targeted strategies and initiatives. To guide our climate efforts, we measure our progress against our 2030 goals.
Find more information on our significance and prioritization assessment and our approach to ongoing stakeholder engagement here.
Commitment to Safety & Service
At CSX, safety is the foundation of everything we do. But don’t judge us by our words; judge us by our actions and our record.
Our goal: zero incidents where every CSX employee returns home safely every day. This requires ongoing investment in new equipment and technologies and continuous training of employees to proactively identify risks, initiate action to mitigate those risks and work collaboratively to keep each other safe.
2022 Highlights
Trained nearly
4,000
Craft employees at the CSX Atlanta Training Center
Trained nearly
5,000
First responders, police and employees across 40 events in 35 cities
Safety
We also use advanced digital tools and technologies to drive meaningful performance improvements, including increased service agility, reliability and, most importantly, safety. Below are just a few examples.
Autonomous Track Assessment Cars (ATACs)
Autonomous track assessment cars have the ability to gather critical data by measuring track conditions and detecting defects and deterioration.
Drones
CSX has an extensive drone safety program that uses unmanned aerial vehicles to perform a wide range of tasks, including aerial mapping of yards, facility inspection, storm response, accident investigation and law enforcement.
Train Inspection Portal (TIPs)
CSX has installed three automated train inspection portals on high-volume main lines, with more planned for 2023. The advanced machine vision technology identifies defects and automatically flags cars for repair using ultra-high-definition cameras and high-powered illumination to produce 360-degree scans of railcars passing through a portal at track speed. Watch a short video to see how they work.
Read more about our safety initiatives on page 19 of the ESG Report.
Customer Experience
We also use advanced digital tools and technologies to drive meaningful performance improvements, including increased service agility, reliability and, most importantly, safety. Below are just a few examples.
2022 Highlights
CSX customers avoided emitting
12.5 million tons
of carbon dioxide by shipping with CSX versus truck
Invested in new technology to enhance the customer experience its ShipCSX online customer service platform
Launched the Environmental Customer Excellence Awards
Our People & Partners
To keep our company, customers and communities moving forward, it takes all of our 22,500+ employees working together. By partnering with those who share our purpose, we aim to co-create a culture where every employee is valued, respected, appreciated, included and given the opportunity to develop a rewarding career.
2022 Highlights
2,000+
New conductors successfully onboarded
Introduced our
8th
BRG Hispanic Origin/Latin American (HOLA)
Business Resource Groups (BRGs)
The year 2022 saw incredible growth in involvement in our CSX employee and community programming and a focus on the development and expansion of our Business Resource Groups. From professional development and personal interest activities to community engagement initiatives, the CSX BRGs helped drive a more supportive and inclusive workplace in 2022.
Learn more about our BRGs
2022 Highlights
Being the first in our industry to provide sick leave benefits
Raised training pay for conductors by
40 percent
– the highest increase for rail employees in more than 50 years
Engaged 50 top-tier suppliers through CDP Supply Chain with 38% participation.
2022 Highlights
$10.4M
in financial support
CSX employees donated
12,300
volunteer hours and
$216K
Supported
315K+
military, veterans, first responders and their families with $7 million in contribution through Pride in Service programs
Distributed 400+ grants to service members
Granted 192 youth scholarships
Sponsored 751 community events
Social Justice & Racial Equity
Our commitment to environmental stewardship, social responsibility and governance best practices is critical to our mission to be a leading supplier of rail-based freight transportation in North America—one that meets customers’ needs, creates value for our shareholders and provides a safe and rewarding work environment for our employees.
Community Safety & Disaster Relief
Many of the communities where we operate were impacted by extreme weather events in 2022 and CSX was there to help – not only by delivering critical food, water and rebuilding supplies, but also through financial support.
2022 Highlights
$216,000
Contributed to employee-designated organizations, impacting communities across our network
16K+
CSX employees engaged to-date via City Year partnership
15 teams of City Year AmeriCorps members working in schools across the U.S.
2022 Highlights
$138,500
Granted through CSX’s Employees Disaster Relief Fund (EDRF)
21 CSX employees supported with EDRF
Environmental Sustainability
In addition to helping customers decrease their environmental impact by moving goods and materials by rail, we are taking action to reduce our own GHG emissions, divert waste from landfill, conserve natural resources and clean up the sites on which we operate.
2022 Progress on Environmental Goals
CSX remains dedicated to advancing innovative solutions and progressive action in our operations to reduce our impact on the environment as we track toward specific targets.
In 2022, we continued to make progress on our set of 2030 goals.
2022 Highlights
520 miles
Moved one ton of freight on a single gallon of fuel
Saved approximately
38 million
Gallons of fuel in 2022 by implementing Trip Optimizer across the entire mainline network
Awaiting regulatory approval to become the first railroad to use Trip Optimizer’s Zero-to-Zero function
Responsible Business Practices
We are committed to strong governance practices and steadfast adherence to the highest standards of ethical conduct. These are essential to earning the trust of our employees, customers, regulators, communities and partners, while also mitigating risks to our business over the long term.
Ethics & Compliance
Of all the attributes that determine the professional success of an individual or the business success of a company, ethical behavior is the one that must be understood the most thoroughly and practiced the most rigorously.
Cyber & Information Security
Strong performance and reliability of our technology systems are critical to operating safely and effectively, while protecting personal and customer data is essential to maintaining stakeholder trust.
2022 Highlights
100%
of Management employees trained on Code of Ethics and cybersecurity
90%
of the information security team has industry-recognized cybersecurity certification
88%
of Union employees trained on Code of Ethics – an increase of more than 20 percentage points over 2021
Reported self-identified race/ethnicity and gender composition of our individual Board members for the first time
Social & Community Impact
At CSX, service is core to who we are and is at the heart of every decision we make, whether for our customers, our employees or our communities. This commitment is reflected in our new ONE CSX value focused on strengthening our communities.
Serving Those Who Serve
Pride in Service is our company-wide commitment to honor and serve those who serve our country and our communities—our nation’s veterans, military, and first responders. This cause is important to us as nearly one in five of CSX’s own employees have served in some capacity.
Since 2018, CSX Pride in Service (CPIS) has helped reach hundreds of thousands of first responders, veterans and military family members. As Pride in Service has continued to grow and evolve, we have tailored our approach to better serve the ever-changing priorities of our nation’s service members.